--- title: Company: Functions description: Enter the functions of your reporting company that are supported by ICT third-party services — these records must exist before you can assign contracts to functions. --- [Skip to content](https://support.copla.com/company-functions#main-content) English Show submenu for translations [![main-black-pinkglasses](https://support.copla.com/hubfs/main-black-pinkglasses.svg)](https://support.copla.com/?hsLang=en) Open main navigation Close main navigation - English Show submenu for translations - [Contact us](mailto:support@copla.com) [Contact us](mailto:support@copla.com) How can we help you? - There are no suggestions because the search field is empty. 1. [Copla Help Center](https://support.copla.com/?hsLang=en) 2. [Copla Registry](https://support.copla.com/copla-registry?hsLang=en) 3. [Completing the Register](https://support.copla.com/copla-registry?hsLang=en#completing-the-register) # Company: Functions ## Enter the functions of your reporting company that are supported by ICT third-party services — these records must exist before you can assign contracts to functions. #### Fields covered on this page: - [Function ID](https://support.copla.com/company-functions#Function-ID) - [Select reporting company's function](https://support.copla.com/company-functions#reporting-company-function) - [Function's name](https://support.copla.com/company-functions#Function-name) - [Importance assessment](https://support.copla.com/company-functions#Importance-assessment) - [Reasons for criticality](https://support.copla.com/company-functions#Reasons-for-criticality) - [Does external function support time-critical operations?](https://support.copla.com/company-functions#external-function-support) - [Last importance assessment date](https://support.copla.com/company-functions#Last-importance-assessment-date) - [Function's recovery time limit](https://support.copla.com/company-functions#Function-recovery-time-limit) - [Function's recovery data loss limit](https://support.copla.com/company-functions#Function-recovery-data-loss-limit) - [Impact if function stops](https://support.copla.com/company-functions#Impact-if-function-stops) - [Impact if outsourced function stops](https://support.copla.com/company-functions#Impact-if-outsourced-function-stops) --- ### `Function ID` A sequential number that Copla Registry combines with the prefix "F" to generate a unique function identifier for this record. #### What to enter **Enter a sequential number —** `1`**,** `2`**,** `3`**, and so on.** The same function operated under two different licensed activities requires two separate function records with two separate IDs. **NOTE:** - The function identifier is a key value in the register. It must be unique and used consistently across all records that reference this function. *If you're having issues, see [My function identifier is invalid](https://support.copla.com/my-function-identifier-is-invalid?hsLang=en).* [Back to top](https://support.copla.com/company-functions#top) --- --- ### `Select reporting company's function` The licensed activity of the reporting company that this function supports. #### What to enter **Select the licensed activity from the list that corresponds to this function.** If the function is not linked to any licensed activity — for example, an IT support or HR function that enables core activities — select `Support function`. [Back to top](https://support.copla.com/company-functions#top) --- --- ### `Function's name` The internal name used by the reporting company to refer to this function. #### What to enter **Enter the function name as it is defined in your entity's internal organisation.** There is no prescribed list of function names — use whatever terminology your entity applies consistently. [Back to top](https://support.copla.com/company-functions#top) --- --- ### `Importance assessment` Whether this function has been assessed as critical or important, and the outcome of that assessment. #### What to enter **Select** `Yes` **if the function has been assessed as critical or important.** Select `No` if it has been assessed and determined not to be critical or important. Select `Assessment not performed` if no assessment has been carried out. **NOTE:** - The importance assessment is the entity's own determination based on its internal assessment and applicable sectoral regulations. - There is no prescribed list of functions that must be classified as critical or important. *If you're having issues, see [Criticality, RTO, RPO, and special values issues](https://support.copla.com/criticality-rto-rpo-and-special-value-issues?hsLang=en).* [Back to top](https://support.copla.com/company-functions#top) --- --- ### `Reasons for criticality` A brief explanation of why this function has been assessed as critical or important. #### What to enter **Enter a plain-text explanation of up to 300 characters.** Focus on the operational or regulatory reason — for example, the function's role in delivering a core service, its regulatory classification, or the impact its disruption would have. **NOTE:** - This field is required only when the importance assessment is `Yes`. [Back to top](https://support.copla.com/company-functions#top) --- --- ### `Does external function support time-critical operations?` Whether the outsourced function is essential for time-sensitive operations of the reporting company. #### What to enter **Select** `Yes` **if disruption to this function would affect operations that are time-critical — for example, payment processing or real-time trading.** Select `No` otherwise. [Back to top](https://support.copla.com/company-functions#top) --- --- ### `Last importance assessment date` The date on which the reporting company last assessed or reviewed the criticality or importance of this function. #### What to enter **Enter the date in YYYY-MM-DD format.** If no assessment has been performed, enter `9999-12-31`. *If you're having issues, see [Criticality, RTO, RPO, and special values issues](https://support.copla.com/criticality-rto-rpo-and-special-value-issues?hsLang=en).* [Back to top](https://support.copla.com/company-functions#top) --- --- ### `Function's recovery time limit` The maximum time in hours that this function can be unavailable before it seriously affects the reporting company's operations. #### What to enter **Enter a whole number of hours.** If the recovery time objective is less than one hour, enter `1`. If the RTO has not been defined, enter `0`. **NOTE:** - When the same ICT service supports several functions, the RTO for the service must comply with the shortest RTO across all functions it supports. - Enter each function's own RTO independently — do not average across functions. *If you're having issues, see [Criticality, RTO, RPO, and special values issues](https://support.copla.com/criticality-rto-rpo-and-special-value-issues?hsLang=en).* [Back to top](https://support.copla.com/company-functions#top) --- --- ### `Function's recovery data loss limit` The maximum amount of data loss in hours that the reporting company can accept after an outage affecting this function. #### What to enter **Enter a whole number of hours.** If the recovery point objective is less than one hour, enter `1`. If the RPO has not been defined, enter `0`. *If you're having issues, see [Criticality, RTO, RPO, and special values issues](https://support.copla.com/criticality-rto-rpo-and-special-value-issues?hsLang=en).* [Back to top](https://support.copla.com/company-functions#top) --- --- ### `Impact if function stops` The assessed impact level on the reporting company if this function is discontinued or significantly disrupted. #### What to enter **Select** `Low`**,** `Medium`**, or** `High` **based on the entity's own assessment.** Select `Assessment not performed` if no assessment has been carried out. *If you're having issues, see [Criticality, RTO, RPO, and special values issues](https://support.copla.com/criticality-rto-rpo-and-special-value-issues?hsLang=en).* [Back to top](https://support.copla.com/company-functions#top) --- --- ### `Impact if outsourced function stops` A description of the operational impact on the reporting company if the outsourced part of this function stops. #### What to enter **Enter a plain-text description of the impact.** Describe what would happen to the entity's operations if the ICT third-party service supporting this function became unavailable. 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