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I cannot complete the export

Export is usually blocked because one or more linked records are incomplete, inconsistent, or wrongly structured for the reporting model. Fix the flagged record, then export again.

What this usually means

The export is blocked because at least one record needed for the export is incomplete, inconsistent with linked records, or structured in a way the reporting model does not accept.

Why this happens

  1. A key value is empty in a row where the data model does not allow it.

  2. The same Contractual arrangement reference number or Function Identifier is used inconsistently across linked templates.

  3. One data element contains more than one value when the reporting model expects one value per row.

  4. The Identification code of ICT third-party service provider or its code type does not match the provider record it links to.

  5. A subcontractor or supply-chain row points to the wrong recipient record.

What to check and how to fix it

Check whether Copla Registry identifies one record, section, or export error first.

If it does, open that item and fix it before checking the wider dataset.

Check the Contractual arrangement reference number on the blocked record and in the linked rows that use it.

If two different arrangements share the same reference, or the same arrangement is referred to by different values across templates, correct those rows so one arrangement has one consistent reference everywhere.

Check the Function Identifier in the function record.

If the same combination of LEI of the financial entity, Licenced activity, and Function name has been given different identifiers, or two different combinations share one Function Identifier, correct that record so each combination has one unique Function Identifier.

Check whether any row is carrying more than one value in one data element.

If it is, split that content into separate rows.

If you already added extra rows for multiple countries, services, or similar cases, compare those rows to the source row and make sure the Contractual arrangement reference number and other linked values still match the same record set.

Check provider identification in the ICT third-party service provider record and in every linked row that repeats it.

If the provider is a legal person established in the Union, use LEI or EUID.

If the provider is a legal person established outside the Union, use LEI.

If the provider is a natural person acting in a business capacity, use an allowed alternative code.

If a third-country legal person does not have an LEI available, do not leave the key field empty; use another relevant identifier so the file is not rejected on referential integrity, then treat that record as a data-quality issue to clean up.

Check each subcontractor row in the ICT service supply chain.

If the row is ranked higher than 1, the recipient identification code and its code type must point back to the provider at the prior rank.

If that link is wrong, edit the row so the subcontractor points to the correct recipient before exporting again.

Save the corrected records and run a new export.

If the export is still blocked, work from the next named blocking item instead of editing the export file itself.

Related issues

What happens next

Once the blocking record is corrected, the export should complete and you should be able to generate a new file. Use that new file for the next validation or submission step.