What to do when information is missing
How to handle gaps in your data — unavailable identifiers, unknown costs, unperformed assessments, and absent documents — so you can complete the register without blocking your progress.
Topics covered on this page
When an identifier is not available
For your reporting entity, an LEI is required before you can start. If your entity does not yet have one, obtain it first.
For ICT providers established in the EU, a LEI or EUID is required. If neither is available, contact the provider to obtain one before entering their record.
For ICT providers established outside the EU, a LEI is required.
If one genuinely cannot be obtained, use the best available alternative identifier. The entry will be flagged as a data quality issue during supervisory validation but will not cause your submission to be rejected, provided all other fields in that record are complete.
Do not leave any identifier field empty. Empty identifier fields will cause the entire submission file to be rejected.
→ See ID type (Company details), ID type (Add/Edit Providers), and Identifier and code issues (Troubleshooting).
When an exact cost is not available
Use your best available annual estimate.
Apply estimates consistently — the annual cost at the provider level must equal the combined total of all contract costs for that provider.
→ See Annual ICT provider cost (Add/Edit Providers) and Annual Contract expense amount (General Information).
When a date is not available
Use the 9999-12-31 placeholder where a required date has not been established — for example, when a contract is open-ended or an assessment has not yet been performed.
Do not leave date fields empty.
→ See Edit (Definitions).
When no assessment has been performed
Select the option indicating that no assessment was performed where a dropdown is available, and use 9999-12-31 in the corresponding date field.
→ See Importance assessment (Functions), Last risk assessment date (General Information), ICT provider's last audit date (Specific Information), and Alternatives assessment (Specific Information).
When a contract has no end date
Use 9999-12-31 in the contract end date field.
If the contract foresees automatic renewal, use the next renewal date as stated in the contract instead.
→ See Contract end date (Specific Information).
When a notice period is not defined
Enter 0 in each notice period field where no period is defined.
Apply this to the buyer-side and provider-side fields independently.
→ See Notice period for termination of contract (buyer side) (Specific Information) and Notice period for termination of contract (vendor side) (Specific Information).
When supporting documents are missing
Leave the corresponding URL field empty. Do not enter a placeholder URL.
You can return to any contract record at any time to add document links as they become available.
→ See Documents.